Your client may want to designate a close friend, family member, or other party 18 years or older who we can contact in the unlikely scenario that we suspect your client is a victim of financial exploitation.
If your client chooses to designate a trusted contact, they authorize Betterment Securities to contact the individual to disclose information about their account to address possible financial exploitation, to confirm the specifics of their contact information, health status, or identity of any legal guardian, executor, trustee or holder of a power of attorney, or as otherwise permitted by FINRA Rules 2165 & 4512.
Your clients can add this information by clicking on their name in the top right hand corner of their account and selecting "Settings" from the drop down. Once on this page, they will be able to scroll down to the bottom of the Trusted Contacts section and input the information.
Betterment Securities, as a FINRA registered broker-dealer, is required to provide customers this opportunity"